Your privacy is important to us. This Privacy Policy explains how Artiga Partners (“Artiga”, “Artiga Partners”, “we”, “our” or “us”) collects, uses, stores and protects personal information when you visit our website, subscribe to our newsletter, purchase digital products or resources, become a member, contact us, or contract our professional services.
This Policy applies to the website artigapartners.com and to any related digital products, publications, memberships, resources, forms, communications or services operated by Artiga.
Artiga is committed to providing a clear, transparent and objective experience. We do not sell personal data to third parties. We do not publish advertising, use affiliate links, or use advertising cookies.
1. Data controller
For the purposes of applicable data protection law, the data controller is:
Artiga Partners
Email: info@artigapartners.com
2. Information we collect
We only collect personal information that is reasonably necessary for the operation of our website, products, services, memberships and communications.
Depending on how you interact with Artiga, we may collect the following categories of information:
2.1 Information you provide directly
This may include:
- Name and surname.
- Email address.
- Billing information.
- Company or professional affiliation, when relevant.
- Postal address, where required for invoices, contracts or physical deliveries.
- Information included in forms, emails, requests, proposals or project communications.
- Newsletter subscription details.
- Membership or account information.
- Purchase history, downloads or access to digital resources.
2.2 Payment information
Payments may be processed by external payment providers. Artiga does not normally store complete credit card details or full payment credentials. Payment providers may process information necessary to complete the transaction, prevent fraud, issue confirmations and comply with applicable legal obligations.
2.3 Technical and usage information
When you visit our website, some technical information may be generated automatically by your browser, device, hosting provider or website infrastructure. This may include:
- IP address.
- Browser type and version.
- Device type.
- Operating system.
- Pages visited.
- Date and time of access.
- Time spent on pages.
- Referring pages or links.
- Error logs or security logs.
This information is used for security, technical maintenance, troubleshooting, website performance and the prevention of misuse.
3. Cookies and tracking technologies
Artiga’s policy is to avoid unnecessary tracking.
As of this version of the Privacy Policy, Artiga does not use advertising cookies, affiliate tracking cookies or third-party behavioral advertising technologies.
Some strictly necessary technical cookies or equivalent technologies may be used where required for the correct functioning of the website, such as login, checkout, membership access, security, language preferences or fraud prevention.
If Artiga introduces analytics, measurement tools or additional cookies in the future, this Policy and any applicable cookie notice will be updated accordingly.
4. Legal bases for processing
We process personal information only when we have a lawful basis to do so. Depending on the context, the legal basis may be one or more of the following:
- Contractual necessity: when processing is required to provide a product, membership, publication, download, invoice, proposal or professional service requested by you.
- Consent: when you subscribe to the newsletter, request communications, accept a form, or authorize a specific use of your information.
- Legitimate interest: when processing is necessary to maintain website security, respond to enquiries, improve our services, prevent fraud, manage professional relationships or protect Artiga’s rights and operations.
- Legal obligation: when processing is necessary for accounting, tax, consumer protection, contractual, administrative or regulatory compliance.
5. How we use your information
We may collect, store and use personal information for the following purposes:
- To operate and maintain the Artiga website.
- To provide access to digital products, publications, resources, memberships or downloads.
- To manage purchases, subscriptions, invoices, payments and billing.
- To provide professional services, research, consulting, analysis or custom projects.
- To respond to enquiries, requests or customer support communications.
- To send the Artiga newsletter or editorial updates, when you have subscribed or when otherwise permitted by law.
- To improve our website, publications, tools, resources and user experience.
- To maintain website security and prevent misuse, fraud, unauthorized access or technical errors.
- To comply with legal, accounting, tax and administrative obligations.
- To defend or exercise legal claims, where necessary.
We will not process your personal information in a way that is incompatible with these purposes.
6. Newsletter and editorial communications
If you subscribe to the Artiga newsletter or request editorial updates, we may use your email address to send you periodic communications about Artiga publications, resources, analysis, memberships, tools or relevant updates.
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us at info@artigapartners.com.
We do not sell newsletter lists to third parties.
7. Professional services and client projects
If you contact Artiga for consulting, research, analysis, publications, custom reports or other professional services, we may process information necessary to prepare proposals, communicate with you, execute the project, deliver the contracted service, issue invoices and maintain the contractual relationship.
Information exchanged within a client project may include business, technical, economic, strategic or operational information. Where appropriate, such information may also be protected by confidentiality obligations agreed between the parties.
8. Sharing personal information with third parties
We do not sell personal data.
We may share personal information only when necessary and proportionate, including with:
- Hosting and website infrastructure providers.
- Email and newsletter service providers.
- Payment processors.
- Accounting, tax, legal or administrative advisors.
- IT, security or technical support providers.
- Public authorities, courts, regulators or law enforcement bodies where legally required.
- Service providers or collaborators involved in a project, only where necessary for the provision of the service and subject to appropriate confidentiality or data protection obligations.
Where third parties process personal information on our behalf, we seek to ensure that they process such information only according to our instructions and in accordance with applicable data protection obligations.
9. International transfers
Some providers used by Artiga may process or store personal information outside the European Economic Area.
Where this occurs, Artiga will seek to ensure that appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, contractual protections or other mechanisms recognized by applicable data protection law.
10. Data retention
We keep personal information only for as long as necessary for the purposes described in this Policy.
Retention periods may vary depending on the type of information and the reason for processing. For example:
- Contact enquiries may be kept for the time necessary to respond and manage the relationship.
- Newsletter data may be kept until you unsubscribe or request deletion.
- Membership and purchase data may be kept while the account, membership or contractual relationship remains active.
- Billing, accounting and tax records may be kept for the periods required by applicable law.
- Technical logs may be kept for limited periods required for security, maintenance or troubleshooting.
When personal information is no longer necessary, we will delete it, anonymize it or block it where required by law.
11. Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.
These measures may include secure communication protocols, access controls, provider controls, backups, monitoring and internal procedures.
However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
12. Children’s privacy
Artiga’s website, publications, memberships, products and services are not directed at minors.
We do not knowingly collect personal information from minors. If you believe that a minor has provided us with personal information without appropriate authorization, please contact us at info@artigapartners.com so that we can review the situation and, where appropriate, delete the information.
13. Your rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Request restriction of processing.
- Object to certain processing activities.
- Request portability of your data.
- Withdraw consent where processing is based on consent.
- Object to direct marketing communications.
- Lodge a complaint with the competent data protection authority.
To exercise your rights, please contact us at:
We may ask you to provide information necessary to verify your identity before responding to your request.
14. Accuracy of information
You are responsible for ensuring that the personal information you provide to us is accurate, complete and up to date.
If you believe that any information we hold about you is inaccurate, outdated, incomplete or misleading, please contact us so that we can take reasonable steps to correct it.
15. Links to third-party websites
The Artiga website may include links to third-party websites, sources, documents or platforms.
We are not responsible for the privacy practices, content or policies of external websites that are not operated by Artiga. We recommend reviewing the privacy policies of any third-party websites you visit.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, products, services, legal obligations, technology providers or internal processes.
When we make changes, we will update the “Last updated” date at the top of this Policy. If required by law, we will request your consent or provide additional notice.
17. Contact
For any questions, requests or concerns regarding this Privacy Policy or the processing of your personal information, you may contact us at:
Artiga Partners
Email: info@artigapartners.com
Website: artigapartners.com